Terms of Service

Last Updated: 26.03.2025

Welcome to DubaiVizem ("we," "our," or "us"). These Terms of Service govern your use of our website and services. By accessing or using our services, you agree to comply with these terms.

1. Use of Our Services

• Our website provides online visa application services for Dubai.
• You must provide accurate and complete information when applying for a visa.
• We reserve the right to refuse service if fraudulent or incomplete information is submitted.

2. Visa Application Process

• We facilitate the visa application process but do not guarantee approval, as decisions are made by the UAE immigration authorities.
• Processing times vary and are subject to government regulations.
• Any incorrect or missing information may result in delays or rejection of your application.

3. Fees and Payments

• All visa application fees must be paid in full before processing begins.
• Fees are non-refundable once the application is submitted.
• We use secure third-party payment processors, and we do not store your payment details.

4. Cancellation and Refund Policy

• Once a visa application is submitted, it cannot be canceled or refunded.
• If an application is rejected by UAE immigration, no refund will be issued.
• If an error occurs due to our fault, we will assist in reapplying at no additional charge.

5. User Responsibilities

• You must ensure that all information provided is accurate and up-to-date.
• You must comply with UAE immigration laws and policies.
• Any misuse of our website or fraudulent activity will result in a ban from our services.

6. Limitation of Liability

• We are not responsible for visa rejections, delays, or any losses incurred due to visa application outcomes.
• We are not liable for technical issues, interruptions, or errors that may affect the use of our website.

7. Intellectual Property

• All content on our website, including text, graphics, and logos, is our intellectual property.
• You may not reproduce, distribute, or use our content without prior written permission.

8. Privacy Policy

• By using our services, you agree to our Privacy Policy, which governs how we collect and use your data.

9. Modifications to Terms

• We reserve the right to update these Terms of Service at any time.
• Changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have any questions about these Terms of Service, please contact us at:

DubaiVizem Online eVisa Services